thebeautyfaculty web store FAQ section

* Within one (1) to three (3) business days after full payment and complete, accurate postal address is received.

* Shipping charges stated within the item listing are payable per item per order and are flat to ALL locations worldwide, as long as order does not meet the minimum requirements to be eligible for free shipping. Free shipping is applicable to ALL locations worldwide for any purchases of USD50 and above per order, unless otherwise state within the item listing.

* Within three (3) business days from date of purchase or invoice received, whichever is earlier. Otherwise, item(s) may be subject to stock availability as at the later date of payment.

We accept payment via PayPal, Telegraphic Transfers and Western Union and Interbank Transfers (Singapore Banks Only). For other payment methods, please contact us beforehand. Do kindly note that other payment methods may require administration and/or processing fees, which are the responsibility of the payment sender. Also, we may impose a handling fee on those payment methods not stated above, at our discretion, which we will advise customers via email before order confirmation.

ALL listings, herein, are stated in United States Dollars (USD). However, we also welcome payments in Australian Dollars (AUD), Canadian Dollars (CAD), Euros (EUR), Great Britain Pounds (GBP), Japanese Yen (JPY), Singapore Dollars (SGD), United States Dollars (USD). To find out if your preferred payment currency is accepted, please contact us. Do kindly note that Singapore Dollar (SGD) payments for orders for postage to Singapore addresses are NOT accepted via PayPal.

We ship via Non-Standard Mail within Singapore and Normal Airmail to ALL locations outside of Singapore. Tracking numbers are only available for registered mail packages. Kindly add SGD 3.00 per package for postage to Singapore addresses or USD 2.50 per package for postage to all other international addresses.

To safeguard the interests of all our customers and establish trust and confidence, we offer a 100% money-back guarantee to ALL customers for ALL products purchased on *thebeautyfaculty.ecrater.com*, in event that any product is NOT 100% authentic, brand new and never used and/or tested before. For more information, please refer to our Terms and Conditions section.

ALL items are eligible for free shipping to ALL locations, as long as each order meets the minimum purchase amount of USD50 and above per order. Normal Airmail will be used for free shipping and no tracking numbers will be provided. Insurance may be made compulsory to certain high-risk postal areas, which are at the discretion of *The Beauty Faculty*. Lost packages are not accountable for by *The Beauty Faculty*.

*The Beauty Faculty* by UniOS is not accountable for any lost packages. Hence, it is highly advisable for customers to insure their packages. Shipping insurance is available at USD3 per $100 insured value for shipping to most countries. To find out if shipping insurance is available for packages to your country, please contact us. Shipping insurance may be made compulsory to certain high-risk postal areas, which are at the discretion of *The Beauty Faculty* by UNiOS. High-risk postal areas include, but are not limited to, France, Italy and Spain.